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Let's get in touch.

Feel free to reach out to us using the options below, and our dedicated team will respond to your inquiries promptly.

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Frequenlty asked questions:

  • What is Rigthand?

    Rigthand is a field friendly maintenance and inspection platform designed for teams who work in challenging environments where internet connectivity is unreliable. It helps technicians complete tasks, capture photos and run inspections without slowing down.

  • Does Rigthand work offline?

    Yes. Every core feature works without internet. Technicians can create tasks, complete inspections, attach images and update assets offline. All data syncs automatically when the device reconnects.

  • How fast can a team start using Rigthand?

    Most teams start within the same day. There is no complicated onboarding process. The interface is simple and feels familiar from the first moment, so technicians do not need training sessions.

  • Do technicians need special devices?

    No. Rigthand works on regular smartphones, older tablets and rugged industrial devices. If the device can turn on, your team can use Rigthand.

  • Can we import our existing data or spreadsheets?

    Yes. Assets, tasks, schedules and inspection lists can be imported directly. Teams moving from spreadsheets usually complete setup within a few hours.

  • What happens when connectivity returns?

    All offline updates sync automatically. There is no manual process. Photos, tasks and inspection results appear in the manager dashboard without any extra work.

  • Is Rigthand suitable for large teams?

    Absolutely. Rigthand is used by small crews, multi site operations and distributed field teams. It stays fast even as the number of users grows.

  • Does Rigthand support recurring maintenance and reminders?

    Yes. You can create recurring tasks, set service intervals, automate reminders and track completion. Everything updates in real time.

  • How are photos and files handled offline?

    Photos and attachments are stored securely on the device until a connection returns. Rigthand then uploads them without affecting the technician's workflow.

  • Can managers track work in real time?

    Yes. Managers see live updates of tasks, inspections and asset changes. If work was completed offline, it appears as soon as the device syncs.

  • Do technicians need training to use Rigthand?

    Most technicians learn it in minutes. The app uses simple buttons, clear flows and minimal steps. Even users who dislike technology feel comfortable with it.

  • How does Rigthand help reduce paperwork?

    Since tasks, inspections and updates can be completed instantly on the device, there is no need for paper notes or end of day data entry. Everything is captured once and always in sync.

  • What industries use Rigthand?

    Rigthand is used across construction, fleet maintenance, facilities, manufacturing, logistics, landscaping and remote site operations. Any team working outside perfect office conditions benefits from it.

  • Can Rigthand replace our current CMMS?

    Yes. Many teams switch from traditional CMMS systems to Rigthand because they want faster onboarding, simpler workflows and full offline reliability.

  • How do updates and new features roll out?

    Rigthand updates automatically without interrupting work. New features appear seamlessly and always maintain the same simple, technician friendly experience.

  • What if our team has poor connectivity across sites?

    This is exactly why Rigthand was built. It keeps working when signal is weak, unstable or completely gone. Your operations stay productive at all times.

  • Do we need IT support to maintain Rigthand?

    No. Rigthand requires no internal IT resources. Setup is fast, maintenance is minimal and the system stays reliable without technical oversight.

  • Can Rigthand help with audits and compliance?

    Yes. Completed inspections, tasks, photos and timestamps are stored in a structured way, making audits smoother and reducing lost information.

  • How does Rigthand keep our data secure?

    Rigthand uses secure storage, encrypted communication and controlled access. Offline data stays safely on the device until synchronized.

  • What makes Rigthand different from other tools?

    Rigthand focuses on real world conditions. It works offline, loads instantly, stays simple for technicians and requires almost no onboarding. The result is higher adoption and cleaner data with far less effort.